PRIVACY POLICY

Version 1.7, updated: 16.06.2025

Our Privacy Policy for the Services Provided

1. Intro

JOZZ Casino (hereinafter - "Casino", "JOZZ", "We", "Us" or "Our") maintains the privacy and confidentiality of its Players (hereinafter - "Player" or "You"). This Privacy Policy is intended to help you understand how We collect, process, and store your Personal Data as described in Clause 3 of this Policy when you interact with JOZZ and use Our services through the https: // jozz website. com / (hereinafter - "Website"), as well as other URLs owned by GLOBONET BV and / or NETGLOBE SERVICES LIMITED. This Policy along with the Terms and Conditions and Cookie Policy is available on Our Website and contains information on how We process and collect any Personal Data that you provide to Us. Please read the information below carefully. By visiting Our Website, you accept and agree to this Policy. If you do not agree with the terms of this Privacy Policy and do not want to provide us with the personal information that We require, please do not use this website.

In this Privacy Policy, you can find an explanation of how you can ensure that your Personal Data is processed responsibly and in accordance with applicable data protection laws.
This Privacy Policy is designed to help you understand what data We collect, why and how We will handle your Personal Data.
The Privacy Policy also describes your data protection rights, including your right to object to the processing that We perform.
This Privacy Policy applies to Personal Data of EU citizens, all other Players will be treated in accordance with their local laws.

2. Contact details

When you register an account with Our Website, play and contact JOZZ, We, as the Controller of Personal Data, are responsible for the processing of Your Personal Data by Us or on Our behalf. Personal Data Controller for your Personal Data:
GLOBONET BV, a company with registered address Caia Richard J. Bujon Z / N, Curacao, Email:
The “Controller” decides why and how Personal Data is processed. The Controller may ask another company to process Personal Data on its behalf and in accordance with the Controller's instructions. Thus, this company becomes the "Data Processor". We have also appointed a Data Protection Officer (hereinafter “DPO”). If you have any questions regarding the processing of your Personal Data, including any requests for the processing of your legal rights, you can contact Our DPO:
. The response time for any request is one month. Sometimes it can take more than a month if your request is complex or if you have made several requests. In this case, We will notify you and keep you updated. If your country has a data protection authority, you also have the right to contact it with any questions or concerns you may have. Processor for processing your Personal Data:
A wholly owned subsidiary of GLOBONET BV, NETGLOBE SERVICES LIMITED (registration number HE 313864) Address: 79 Spyrou Kyprianou Avenue, Protopapas Building, 2nd Floor, Office 201, 3076, Limassol, Cyprus (79 Spyrou Kyprianou Avenue, Protopapas Building, 2-nd floor, office 201, 3076 Limassol, Cyprus).

3. What Personal Data We Process?

3.1 Personal Data

Personal Data means any information about you that can be used alone or in conjunction with other information to directly or indirectly identify you as a person. The definition of Personal Data varies from country to country. This does not include data where the person was deleted (anonymous data). Your Personal Data collected and processed by Us can be grouped into the following categories:

Identity data includes first name, maiden name, last name, username or similar identifier, gender, title, date of birth and customer ID.
Contact Information includes residential and billing address, email address and telephone number(s).
Financial Data includes information about your sources used to make deposits on Our Website, as well as details of a bank account, payment card or payment account, including information contained in any bank statements.
Transaction Data includes information about any deposits and withdrawals, bets and other details of the games you play on Our Website.
Technical Data includes Internet Protocol (IP) address, your login details, browser type and its version, time zone location, language usage, browser plug-in types and versions, operating system and platform and other technologies on devices that you use to access the Website.
User Data includes information about how you use Our Website, Our products and services offered on the Website, your Username and Password (encrypted), information about the games played, login and exit time, the duration of your game, information about claimed bonuses and promotions, your responsible game and AML classification.
Marketing and Communication Data includes your preferences in receiving marketing materials from Us and Our third parties and your communication preferences.
Information collected from cookies. Learn more about cookies and for what purposes We use them in Our Cookie Policy .
We may also collect additional information about you when you provide this information to Us through the use of Our services.

3.2 Confidential Personal Data

The definition of "Confidential Personal Data" varies from country to country. For example, European Union (EU) data protection laws treat certain categories of personal data as confidential, such as biometric data, information about racial or ethnic origin, political opinion, religious or philosophical beliefs, trade union membership, health information, or sexual life. As a rule, We do not collect sensitive personal data.

4. How We Collect Your Personal Data?

We use various methods to collect Personal Information from and about you:

Direct interaction: You provide us with your Personal Data through direct contact (for example, when you provide information to register on the Website, contact customer support through your user profile, or subscribe to Our news).
Through third parties or publicly available sources: We may obtain Personal Data about you through public records or third parties (for example, through the technology of the Website). Such third parties include Our Partners, government agencies, public websites and social networks, suppliers and sellers.
For what purposes and on what grounds We process your Personal Data?

5.For what purposes and on what grounds We process your Personal Data?

5.1 To fulfill your contract with Us, which are the Terms and Conditions:

We administer and manage Our customer relations, that is, We provide you with Our services. This includes helping you in creating and managing your account and accessing Our services.
We carry out transactions related to your participation in the game or use of Our services, for example, providing Our customer support (including help and tracking customer service issues).
We carry out security checks to check your account for suspicions of violation of Our Terms and Conditions and / or applicable laws and regulations.
We process and verify your bets and other online transactions, including payment transactions.

5.2 To comply with Our legal and regulatory obligations (such as license requirements and Anti-Money Laundering Terms):

We monitor games and transactions to investigate fraud, terrorism and money laundering.
We provide many tools to control and monitor your gambling habits and solve the problem of gambling addiction.
We carry out the necessary due diligence procedures.
We carry out age and identity verification procedures.

5.3 For business and operational purposes based on Our legitimate interests:

When We, for example, perform statistical analysis, the processing is based on a balance of interests, which means that We have a legitimate interest in the processing of data (this is a commercial interest in the development of Our services). We process your Personal Data based on Our legitimate interests in order to:

Contacting you about Our services.
Providing you with individual services, assistance and feedback if you have questions regarding the use of Our services.
Performing statistical analysis to improve and develop Our current games and services, and to develop exciting new features. In carrying out such an analysis, We will mainly use data in aggregated form.
Complaints investigations and account controls to prevent the use of bad practices.

5.4 According to your preferences and based on your consent:

We customize marketing materials based on your preferences, for example, we recommend appropriate games / services and provide you with targeted bonus offers, etc. This is based on the history of the games, promotions and services in which you participated.
We send marketing materials, for example, information on new services and promotions, which, in our opinion, may be of interest based on the promotions and services in which you participated.

If We carry out any data processing that requires your consent, We must obtain such consent from you in connection with the specific processing activity.

6. Who We disclose Personal Data to?

Your Personal Data may be transferred within Our group for business and operational purposes, as well as to further develop and improve Our services. They may also be transferred to third parties that provide services to Us, such as IT / support and game providers who provide game products on Our Website and which require such data to enable you to participate in the game and determine the results of the game. In addition, your Personal Data may be transferred to third parties such as banks, credit card companies and other parties involved in investigations (for example, money laundering investigations) to detect and prevent fraud or other security or technical issues problems. We may also disclose your Personal Data to other government agencies if required by law, terms, or administrative decisions. We store your Personal Data on Our servers located in the EU / EEA. If We transfer your data to external parties outside the EU / EEA, We guarantee that there is a legal basis for the transfer of data and that your Personal Data is protected, for example, including EU Data Commission Standard Contractual Clauses (available at the EU Commission website ) in Our agreements with parties who may access your Personal Data.

7. How long your Personal Data is kept by Us?

We only store Personal Data for as long as it is necessary to achieve the purposes for which the data was collected. Due to regulatory requirements (such as licensing requirements), most of your data is kept as long as you are registered with JOZZ. In the event you wish to close or delete your account, all data (for example, which segment you belong to or any other information generated for marketing purposes) will be deleted unless legislation or regulatory requirements (such as licensing requirements) require We have saved the data. In this case, such data will be stored for as long as is required in accordance with the requirements of applicable laws and / or regulations (for example, at least 5 years after the deletion of the Player's game account).

8. Your rights under applicable Data Protection laws.

According to your country of residence, you have certain rights in connection with the processing of your Personal Data. If you are a resident of the European Union (EU), you are entitled to the following rights in connection with the processing of your Personal Data by Us in accordance with applicable data protection legislation:

The right to receive information and the right to access, that is, the right to receive information about what data We process about you, and a copy of the processed Personal Data.
The right to correct, that is, the right to correct inaccurate information.
The right to erasure, that is, the right to erasure or delete of your data. This right is not absolute and will not apply if legal and underlying reasons apply.
The right to restrict processing, i.e. the right to request the restriction of Our processing of your data. In this case, We can still store your data, but we will not use it in the future.
Right to data portability, i.e. the right to request the transfer of your Personal Data from Us to another company.
Right to object to certain type(s) of processing of your Personal Data, including processing for direct marketing.
The right to revocate your consent, however the revision will not affect the legality of the processing based on your consent prior to revocation.
The right to complain to your national data protection authority if you believe that Our processing of your Personal Data is inconsistent with applicable data protection laws.

Some of the above rights only apply in certain cases. We draw your attention to the fact that We may not be able to provide you with access to your Personal Data in cases where We have destroyed, erased, or anonymized data in accordance with applicable data protection legislation, or if this leads to the disclosure of identity of the other data party. We may also refuse any request if permitted or required by applicable law. We will inform you about the reasons for Our refusal. If you wish to exercise any of your rights, please contact Us using the contact information provided above. All communications with Us must be made through the email address associated with your account. We will need to verify your identity before responding to any request.

9. Revoking your consent

When processing your Personal Data on the basis of your consent, depending on your country of residence, you have the right to withdraw your consent to the processing of your Personal Data or change the channels for receiving information at any time by changing the Settings in your account. If you wish to unsubscribe from marketing materials - each email also has the option to unsubscribe or unsubscribe from any marketing message that We send you. You should be aware that even if you do not agree to receive marketing communications, you may still receive a temporary service email from JOZZ that will inform you of any changes to the Terms and Conditions and this Privacy Policy, as well as anything that may affect for the service that We provide you.

10. Automated decision making and profiling

We are required by law to take steps to comply with the anti-money laundering, anti-terrorist financing, fraud, and responsible gaming regulations. To do this, We may rely on programs that track player behavior. We may also use segmentation to divide Our Players into behavioral groups, for example in the field of marketing.

11. Data security measures

We understand the importance of data protection measures and methods and are committed to ensuring the security of your data. We have taken a number of measures to protect your data from unauthorized access and modification, as well as disclosure and destruction of information.

12. Translation of this Privacy Policy

We have translated this Privacy Policy from English into other languages. We have done this so that Our Players have a clear idea of how We treat their Personal Data. In the event of any semantic discrepancy between the translated versions of this Privacy Policy, the English version shall prevail.

13. Changes to this Privacy Policy

This Policy may be amended from time to time. You will always find the latest version of this Policy on Our Website. If We make any material changes to this Policy, We will notify you of those changes either by email or by adding information about the changes to Our Website before any changes take effect.